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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Koan Hang

Koan Hang

April 11, 2024

5  out of  5
rating by Koan Hang
"I recommend Mark Vang he is very knowledgeable and Helpful. Mark goes above and beyond my expectations."
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Danny Vang

January 30, 2024

5  out of  5
rating by Danny Vang
"Mark did a good job in getting an amazing price on my auto insurance. He was very knowledgeable, and I never felt like I was pressured into buying other services. I highly recommend Mark as an agent!"
We responded:
"Thanks, Danny, for taking the time to submit this review and welcome to our State Farm family! Mark always goes the extra mile to ensure customers understand their insurance policies. Good to hear he was able to help you. "
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Nancy Yang

December 1, 2023

5  out of  5
rating by Nancy Yang
"We had a great experience with a wonderful agent, Mark. He saved me a lot of money and trouble from previous insurance companies I’ve worked with. Mark was very professional, enthusiastic and passionate in helping me find the right insurance plan to fit my needs. I am very happy and thankful for his professionalism!"
We responded:
"Nancy, we are so happy you had a great experience with Mark! He makes understanding insurance easy and works hard to ensure our customers are well taken care of. So glad he was able to assist! "
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Yeeleng Xiong

November 30, 2023

5  out of  5
rating by Yeeleng Xiong
"I’m very happy with the outcome of my experience with this team. Mark was super helpful and answering all my questions. Indeed a professional person and a very charismatic individual who made me feel I matter in getting the best coverage."
We responded:
"Yeeleng, thank you for letting us know how your experience was with Mark. He is very attentive and always personalizes plans to suit each customer. We look forward to keeping up the standards he's established. "
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Xou Yang

November 13, 2023

5  out of  5
rating by Xou Yang
"Mark Vang was very knowledgeable when I question about other competitors insurance policies to theirs. Mark was polite and maintained professionalism making sure I completely understand which State Farm insurance policy was fit for me. Mark Vang made me feel important when shopping for policies, I did not feel pressured nor was I treated like just another sales. I highly recommend Mark Vang to anyone looking for insurance needs. Mark Vang is outstanding and goes above and beyond."
We responded:
"Xou, welcome to our State Farm family and thank you for your glowing review! We're thrilled Mark provided you with an excellent experience."
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Charles Yang

November 10, 2023

5  out of  5
rating by Charles Yang
"Mark Vang and Jerry Vang State Farm Agency truly stands out with their exceptional customer service. Their approach is refreshingly friendly and genuine, making it clear that their priority is the client’s well-being rather than just making a sale. There’s a sense of trust and transparency in their dealings, indicating no hidden agendas. They provide tailored advice and solutions, ensuring that clients feel valued and understood. Overall, this agency exemplifies the best in customer-centric, non-sales driven insurance services."
We responded:
"Charles, we appreciate your kind words about our exceptional service! We always put the customer first and are happy to hear your experience was refreshing! "
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Charles Yang

November 10, 2023

5  out of  5
rating by Charles Yang
"Mark Vang truly exceeded all my expectations. From the moment I walked into their office, I was greeted with a warm smile and an environment that felt more like a friend’s living room than an insurance office. What set this agent apart was their incredible sense of humor. They had a way of making insurance discussions not just informative but genuinely enjoyable. Their knowledge of the various policies was impressive, and they patiently explained all the details in a way that was easy to understand. But the highlight of the experience was their witty references to fantasy football and ‘Jake from State Farm’ – it was both hilarious and showed their ability to connect with clients on a personal level. I left the office not just with a great insurance plan, but also with a smile on my face. Highly recommend this agent for anyone looking for a blend of professionalism and a touch of humor in their insurance experience!"
We responded:
"Charles, thank you for taking the time to submit this glowing review of Mark. He truly is the epitome of a good neighbor with his positive outlook and humor. We're so glad you found his level of service to be top notch! "
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Youa Yang

November 10, 2023

5  out of  5
rating by Youa Yang
"Mark is very knowledgeable. He is all about saving me money, while giving me the best deals/coverage. I would highly recommend him!"
We responded:
"Youa, we appreciate your thoughtful review! Mark makes it a priority to help others save money wherever possible. We look forward to helping you further! "
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Karissa

November 10, 2023

5  out of  5
rating by Karissa
"Mark Vang is amazing! Helped us save money and was quick with the turn around. He was also quick to reply. Thanks!"
We responded:
"Karissa, thank you for taking the time to leave us a review. Mark is a huge asset to our team and we're happy you were satisfied with his promptness."
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Tommy Vang

October 31, 2023

5  out of  5
rating by Tommy Vang
"Jerry and Mark were great on helping us. Very informative and understanding. Thank you!"
We responded:
"Tommy, thank you for your feedback. We always strive to provide 5 star service. Thank you for being a loyal customer!"
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Brian Blahna

October 31, 2023

5  out of  5
rating by Brian Blahna
"I have had an extremely positive experience working with Jerry. He's very professional, knowledgeable, and eager to answer questions. Jerry is very thorough and clear when explaining policies. He's very prompt when answering questions and flexible with appointment times. I'd highly recommend working with Jerry!"
We responded:
"Brian, thank you for your kind words and recommendation! We are so happy you joined our State Farm family and look forward to working with you further!"
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Gina V

September 4, 2023

5  out of  5
rating by Gina V
"Jerry has been our insurance agent for almost a decade. He is reliable and knowledgeable. Additionally, he has always provided superior service compared to other agents. We will continue to go to him for our insurance needs. I highly recommend him."
We responded:
"Thank you, Gina, for the recognition and for taking time to write this review! Your loyalty to our agency is appreciated beyond words. Our team works hard to earn your business and we look forward to working with you for many more years to come! "
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Ka Vang

September 2, 2023

5  out of  5
rating by Ka Vang
"Jerry is a fantastic agent. He is very knowledgeable regarding all State Farm insurance products. He has an amazing staff that works for him. I would recommend him to anyone who is looking for insurance."
We responded:
"Ka, thank you for your wonderful review! We are grateful for your loyalty to State Farm and our agency! My team and I always try to make understanding insurance easier for our clients. We appreciate your business and recommendation!"
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Shoua Lee

September 1, 2023

5  out of  5
rating by Shoua Lee
"Very great and easy to work with."
We responded:
"Thank you for the feedback, Shoua! Our office is grateful for the opportunity to serve you! "
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Laura Springer

September 1, 2023

5  out of  5
rating by Laura Springer
"Jerry Vang is a wonderful State Farm Agent! He has helped me with my business policy, home owners and now that we are older, life insurance to help us in our future. Jerry takes the time to listen to your needs and gives ideas to help you meet your goals. He took so much time with us, we greatly appreciate him. I couldn't recommend him or his office more highly! The staff there is very caring and efficient."
We responded:
"Laura, Thank you for your glowing review or our agency! I am so glad you found value in our conversation and just happy I could be of assistance in your insurance and financial planning. I appreciate your loyalty and continued business! "
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Kenneth Murphy

August 10, 2023

5  out of  5
rating by Kenneth Murphy
"Excellent service today by Jerry Vang's office staff. Thank you!"
We responded:
"Ken, Thank you for letting us know we are meeting your expectations and for your loyalty all these years! We look forward to continuing servicing you! "
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MAY HER

May 19, 2023

5  out of  5
rating by MAY HER
"Charlee Angstman is AMAZING! She is so knowledgeable, professional, patient, and personable. No complaints in all my years as a customer. Ask for Charlee, you won't regret it!"
We responded:
"Thank you, May, for the review! Charlee has been with our agency for almost 10 years! She is an amazing asset and a great resource for all of our customers. Thank you for giving her a shout out and thank you for your business! "
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M.S.L

February 24, 2023

5  out of  5
rating by M.S.L
"Vang State Farm insurance does a great job explaining to me about my bills or insurance related questions. Customer service is great every time I call."
We responded:
"Thank you MSL for your kind words and for taking the time to write a positive review. We love helping other small business owners such as yourself with their personal and business insurance needs. Cheers to continued success! "
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Sophie Khang

February 22, 2023

5  out of  5
rating by Sophie Khang
"Jerry is professional and responsive."
We responded:
"Thank you, Sophie, for taking the time to write this review. With the support of a compassionate and knowledgeable team, I always strive to deliver excellent customer service. "
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May Thao

February 16, 2023

5  out of  5
rating by May Thao
"Great team there!"
We responded:
"It has been a pleasure to assist you and your family. Thank you for your trust in us. "
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Mady Thao

February 16, 2023

5  out of  5
rating by Mady Thao
"Extraordinary service and are always willing to help!"
We responded:
"Mady, thank you for your 5-star review! I am proud of my entire agency. If you know anyone my team can help, please send them our way! "
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mk ly

February 16, 2023

5  out of  5
rating by mk ly
"Jerry and his staff went above and beyond at all times! Highly recommended!"
We responded:
"Thank you for your kind words and for your confidence in us over the last 14 years! Our team strives to help in any way we can. We look forward to working with you for many years to come! "
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Katalina Thao

February 16, 2023

5  out of  5
rating by Katalina Thao
"Service is awesome!"
We responded:
"Thank you for your feedback!"
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Kayla Yang

July 11, 2022

1  out of  5
rating by Kayla Yang
"Do not care for their clients. Just there to collect. I’d highly recommend Mai Nou Hang with State Farm. She’ll take great care of you and always there to answer any of your questions."
We responded:
"Kayla, you have been a long-time State Farm client and we truly appreciate your business. It has been our pleasure to assist you and your family, for over a decade, with world class service from my Agency. In reviewing your file, your most recent activity was with the claims department. I am sorry that their decision did not meet your expectations, but we did reach out to them on several occasions to assist on your behalf. Unfortunately, all final decisions are made independent of any Agent and their staff and these situations are outside of our control. This holds true with all State Farm Agencies regardless of who you are with. Again, thank you for your confidence and continued business with State Farm. "
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Jason Herlitz

July 28, 2020

4  out of  5
rating by Jason Herlitz
"The crew here is always helpful and friendly."